Terms and Conditions & Return Policy
1. Introduction
• Welcome to TESORO The Feminine World.
• By using our website and placing an order, you agree to comply with the following Terms and Conditions and our Return Policy.
• Please read them carefully.
2. Products and Services
• All products listed are subject to availability.
• We strive to ensure product descriptions and images are accurate, but minor variations may occur.
3. Pricing and Payments
• All prices are in Indian Rupees (INR ₹) and inclusive of applicable taxes.
• We reserve the right to modify pricing at any time.
• Payments can be made through our secure payment gateways using cards, UPI, net banking, or wallets.
4. Shipping and Delivery
• Orders are typically processed within 3 business days.
• Estimated delivery times: Minimum 3 days | Maximum 7 days, depending on location.
• Delivery delays may occur due to holidays, logistics, or unforeseen circumstances.
5. Order Cancellation
• Orders can be cancelled before dispatch by contacting our customer support.
• Once dispatched, orders cannot be cancelled.
6. No Return, No Refund, No Replacement Policy
• We follow a strict no return, no refund, and no replacement policy.
• Please ensure you review your order carefully before finalizing the purchase.
• We do not accept returns or provide refunds/replacements under any circumstances, including:
• Wrong size/color choice
• Change of mind
• Accidental orders
• Delays in delivery beyond estimated timeframes
• Only exception: If you receive a damaged or defective product, please contact us within 48 hours of delivery with photo proof. We will assess on a case-by-case basis, but replacements are not guaranteed.
7. Intellectual Property
• All content on this website, including text, logos, graphics, and product images—is owned by TESORO and protected under copyright laws.8. Third-Party Links
• We may include links to third-party websites. We are not responsible for their content or privacy practices.
9. Limitation of Liability
10. Governing Law
• These terms are governed by the laws of India. Any disputes will be handled in the courts of [Trivandrum, Kerala].
